Frequently Asked Questions

Everything you need to know before your flight

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We do not accept advance bookings due to unpredictable weather conditions; our spots are filled on a first-come, first-served basis (FIFO).

However, we highly recommend registering online in advance! Doing so secures your spot and unlocks a special discount as a welcome surprise.

At this time, we are able to accept cash payments only. We do not currently have the capability to process card or online transactions. Please ensure you have enough cash on hand, as the nearest ATM is located approximately 30 minutes away from our site.

Waiting times vary depending on weather conditions, the season, and crowd levels. While it can sometimes take several hours, we strive to get you on board as soon as safely possible. We recommend arriving with some extra time to enjoy the view!

Yes, for safety reasons, we reserve the right to cancel flights due to adverse weather conditions such as strong winds, heavy rain, or low visibility and other reasons.

Our decisions are made in real-time based on current meteorological data and safety protocols. If conditions are not safe at the time of departure, we will cancel the flight to ensure everyone's well-being.

Paragliding is a non-motorized activity that relies on wind and thermals. Paramotor uses its own engine and does not depend on thermals, making flights possible on calm days when paragliding cannot operate. We offer tandem paramotor flights over Nusa Penida, Bali.

Some things are better seen from above. The island in the morning and the island in the evening — they are different. At sunrise it is quiet. The light is cold and sharp. At sunset everything becomes warm and glows. The light changes everything: the colour of the ocean, the shape of the cliffs, the air. Twenty minutes in the sky at the most beautiful moment of the day.

To book — write to us on WhatsApp. Deposit — 1,000,000 IDR. The rest you pay on arrival. For sunrise, arrive at 06:00. For sunset — at 17:45. The exact time depends on the season. We will confirm when you book.

A standard flight typically lasts 10 to 15 minutes.

However, if weather conditions change unexpectedly, we may shorten the flight duration to ensure maximum safety. Please note that in such cases, we are unable to process a refund, as safety regulations require us to prioritize the well-being of everyone on board.

Yes, we require all passengers to be at least 14 years old. For minors under the age of 18, a parent or legal guardian must accompany them and provide written consent for the flight.

While our standard limit is 100–120 kg, the final decision depends on current weather conditions. Our safety priority is always first, so we may adjust the limit on the day if the wind is strong.

Yes. We strictly prohibit flight for pregnant women or passengers with known medical conditions who are taking medication. If you feel unsure about your fitness, please consult a doctor before booking.

As this is an adventurous activity, you are solely responsible for your health. We strongly recommend having travel insurance that covers pre-existing conditions.

Passengers under the influence of alcohol or drugs are strictly prohibited from flying.

Additionally, we reserve the right to refuse service without prior notice. This policy ensures the safety of all guests and crew.

The Golden Ticket is our premium pass that guarantees you skip the waiting line. Please note that these passes are only available on-site and are strictly limited to one sale per hour. We suggest visiting earlier in the day to guarantee entry.

Please wear comfortable, closed-toe shoes. This ensures your feet stay protected and comfortable throughout the flight, allowing you to relax fully during takeoff and landing.

Yes, but only before flight preparation begins — including any extra services linked to the flight. Once preparation has started, no refund is possible.

Yes, if the equipment is faulty or there is a staff mistake. The manager decides on the refund. The flight itself is not refunded.

Yes, you can use your own camera. But if you need any of our additional gear (like a mount), you will have to buy the video package.